Privacy policy

This policy explains how ServicePros Cleaning & Restoration ("we", "us") handles information collected through this website. This is a general policy for a small business website, and we may update it as our practices change.

Information we collect

When you submit our contact form, we collect the details you give us: your name, phone number, email address (optional), the service you need, whether it is an emergency, and any message you write. If you call or email us, we receive the information you share with us in that conversation.

How we use it

We use your information to respond to your request, schedule inspections, provide estimates and services, and communicate with you or your insurance company at your request. We do not sell your personal information.

Who we share it with

We share information only with service providers that help us run our business (for example, a form or email provider), insurers or adjusters when you ask us to work with them, and when the law requires it.

Cookies and analytics

This website does not set advertising cookies. Our hosting provider may collect basic technical logs, such as IP address and browser type, to keep the site secure and working. The embedded map on our contact page is provided by Google and is subject to Google's own privacy policy.

Retention and your choices

We keep request details for as long as needed to serve you and meet legal and business record requirements. You can ask us to access, correct or delete the information you sent through this website by contacting us.

Contact

Questions about this policy: serviceproscleanup@hotmail.com or 301-383-9484. 15 Fulks Corner Ave, Suite 100, Gaithersburg, MD 20877.