Gaithersburg, MD · Open 24/7
24/7 water, fire & mold restoration across DC, Maryland & Northern Virginia
Burst pipe at midnight? Smoke damage after a fire? Call the family and veteran owned team that has restored properties across the DMV since 2001. We work directly with your insurance company.
- IICRC certified
- Licensed & insured
- English & Spanish
- Insurance claim help

Veteran & family ownedOwner-led since 2001
- IICRC certified
- Licensed & insured
- Serving the DMV since 2001
- Veteran & family owned
- Hablamos español
What we restore
One team from emergency call to final repair
Water, mold, fire and the rebuild afterward. Because we handle all four, there is no handoff between companies and nothing falls through the cracks.

Water damage restoration
Burst pipes, appliance leaks, storm runoff, sewage backups and floods. Extraction, drying and dehumidification that stops mold before it starts.
Learn about water damage
Mold remediation
We find the source, contain the area and remove mold completely. No cover-ups, no painting over the problem.
Learn more
Fire and smoke damage restoration
Board-up, soot and smoke removal, odor elimination and rebuilding, handled by one team from emergency to final repair.
Learn moreRemodeling and reconstruction
After the cleanup, rebuild. Repairs, reconstruction and full renovations from the same team that handled the damage. Kitchens, bathrooms, basements, flooring, cabinetry and structural repairs.
See remodeling services
Emergency
What to do right now
Stay safe first. These steps help limit damage while you wait for us. Then call, any hour of the day.
Water
- Stop the source if you can do it safely, and shut off the main valve.
- Turn off power to wet areas only if you can reach the panel without standing in water.
- Move valuables and furniture to dry spots, and take photos for your insurer.
- Do not use a household vacuum on standing water.
Fire & smoke
- Stay out until the fire department says it is safe to enter.
- Avoid touching soot-covered walls and belongings. Oils from skin can set soot.
- Do not turn on electronics or appliances that were near smoke or water.
- Open windows for ventilation only if it is safe.
Mold
- Do not disturb it. Brushing or dry-wiping can spread spores.
- Do not point fans at mold or run the HVAC if mold is near the vents.
- Close the room off and stop any leak feeding it.
- Surface mold under about 10 sq ft can be cleaned by the owner. Anything larger needs a pro.
How it works
Four steps from your call to a restored space
- 01
Get in touch
Call 24/7 or send the form. Tell us what happened and we will tell you what to do first.
- 02
Schedule an inspection
We come to you, assess the damage and explain what needs to be done. Consultations are free.
- 03
We work with your insurance
We work directly with your insurance company and help with the claims process.
- 04
Restore your space
Cleanup, drying, remediation and repairs, backed by a 1-year labor and 5-year material warranty.

Insurance claims
Your homeowners insurance may cover it
Water, fire and mold damage are often covered losses, and the claims process is the hardest part to handle while your home is a mess. We work directly with insurance companies, so you are not stuck in the middle.
- We work directly with your insurance company.
- We explain what needs to be done and why before the work starts.
- Our team helps you through the claims process from start to finish.
Save on water, mold or fire recovery
Get $500 off your total bill on our restoration and cleaning services. Mention this offer when you schedule.
Not valid with any other offers or promotions. Restrictions apply. Mention this offer when you schedule.
Why ServicePros
A local, owner-led crew you can reach at 2 a.m.

1-year labor, 5-year material warranty
Every job is backed by a 1-year labor warranty, and materials carry a 5-year warranty.
English and Spanish, no translator needed
Service in English and Spanish from the first call to the final walkthrough.
Owner-led, family and veteran owned
Natenael, the owner, built ServicePros on honesty, discipline and clear communication.
Insurance claims assistance
We work directly with insurance companies so you are not translating between adjusters and contractors.
Client story
What DMV residents are saying
When a late-night plumbing emergency struck Matt's home in Gaithersburg, MD, he didn't know where to turn. A leak from the top-floor bathroom had quickly made its way to the lower levels, threatening serious water damage.
In a moment of panic, Matt called ServicePros, and they responded in under an hour. The team immediately began mitigation efforts and took over communication with the insurance company, making an overwhelming situation manageable.
Matt's wife was especially impressed by the professionalism and quality of the work. She said it was one of the easiest and most reassuring service experiences their family had ever had.
Service areas
Serving 142+ communities across the DMV
Based in Gaithersburg, we respond across Montgomery, Prince George's, Howard, Frederick, Carroll, Anne Arundel and Baltimore counties, Washington, DC and Northern Virginia.
Maryland
Montgomery County
Prince George's County
- Adelphi
- Beltsville
- Bladensburg
- Bowie
- +27 more
Howard County
- Columbia
- Clarksville
- Dayton
- Elkridge
- +11 more
Frederick County
- Frederick
- Adamstown
- Brunswick
- Emmitsburg
- +11 more
Carroll County
- Eldersburg
- Finksburg
- Hampstead
- Manchester
- +5 more
Anne Arundel County
- Annapolis
- Crofton
- Crownsville
- Davidsonville
- +6 more
Baltimore County
- Arbutus
- Carney
- Catonsville
- Cockeysville
- +13 more
Northern Virginia
- Alexandria
- Arlington
- Fairfax
- McLean
- +12 more
Washington, DC
- Brookland
- Capitol Hill
- Georgetown
- Petworth
- +1 more
How soon should I call after water, fire or mold damage?
As soon as it is safe. The first 24 to 48 hours matter most, because water spreads and mold can start to grow in that window. We answer 24/7, 7 days a week.
Do you work with insurance companies?
Yes. We work directly with insurance companies and help with the claims process. Your homeowners insurance may cover the damage.
Is the inspection really free?
Yes. We offer free consultations and free mold damage inspections, and can often schedule one for the next day. Call 301-383-9484 to book.
How long does water damage restoration take?
Water mitigation typically takes one to two days. Repairs and reconstruction afterward depend on how much was damaged, and we explain the timeline after the inspection.
Do you serve both homes and businesses?
Yes. We restore houses, apartments, offices and commercial buildings.
Do you offer service in Spanish?
Sí. We provide service in both English and Spanish.
What does the $500 offer cover?
It takes $500 off the total bill for any service, whether water damage, mold removal or fire recovery. It cannot be combined with other offers, restrictions apply, and you need to mention it when you schedule.
Where do you work?
We are based in Gaithersburg, Maryland, and serve Montgomery, Prince George's, Howard, Frederick, Carroll, Anne Arundel and Baltimore counties, Washington DC, and Northern Virginia.
Free inspection
Damage doesn't wait. Neither do we.
Send us a few details or call now. Consultations are free, and you can use the $500 off offer on any service.
24/7 emergency line301-383-948415 Fulks Corner Ave, Suite 100, Gaithersburg, MD 20877